About us
Who we are and what we are for.
The Extramile Media Services is a dynamic Media, Communications and Creative Consultancy providing integrated communication, digital media, creative production, branding, publishing and technology solutions to individuals, businesses, institutions, government agencies, NGOs and development organisations.
We combine strategic communication, storytelling, creativity and technology to help organisations communicate effectively, strengthen their brands, engage their audiences and demonstrate their impact.
Our expertise spans strategic communications, public relations, media engagement, digital communications, content development, multimedia production, branding, publishing, web development and creative training.
We work with clients to move beyond ordinary communication by developing solutions that are purpose-driven, audience-focused and results-oriented.
At The Extramile, we believe that every organisation has a story, every idea has potential, and every brand can create greater impact when communication is approached strategically.
Our mission
To provide professional, innovative and impact-driven communication and creative solutions that help our clients build strong brands, engage audiences, communicate their work effectively and achieve their organisational goals.
Our vision
To become a leading media, communications and creative consultancy in Africa, empowering organisations, businesses, institutions and communities through strategic communication, innovation, storytelling and technology.
Our Core Values
The seven principles our work is measured against.
Creativity
We develop fresh ideas and communicate beyond the ordinary.
Innovation
We embrace technology, new platforms and emerging approaches to communication.
Excellence
We maintain high professional and quality standards in everything we deliver.
Integrity
We operate with honesty, accountability and transparency.
Client Focus
We listen, understand and develop solutions around our clients' objectives.
Impact
We measure our work by the value and difference it creates.
Collaboration
We believe great communication is built through partnerships and teamwork.
Our Consultancy Approach
Every engagement moves through the same six steps.
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1
Understand
We listen to the client, understand the challenge and define the communication objective.
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2
Strategize
We develop an appropriate communication, creative or digital approach based on the audience and desired outcome.
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3
Create
We transform strategy into compelling content, campaigns, visuals and communication products.
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4
Execute
We implement the agreed communication or creative solution across the appropriate channels.
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5
Measure
We monitor performance, audience response and engagement to determine effectiveness.
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6
Improve
We use insights and feedback to refine the communication approach and maximise impact.
What Sets Us Apart
One consultancy. Multiple solutions.
Integrated Expertise
We bring strategy, communication, media production, branding and technology together under one consultancy.
Strategic + Creative
We don't simply create content. We first understand why the content is needed, who it is intended for and what it should achieve.
Multimedia Capability
Our team can develop communication products across text, photography, video, graphics, audio, social media and web.
Impact-Focused Storytelling
We help organisations move beyond reporting activities to communicate results, people, transformation and impact.
Audience-Centred Communication
We consider audience behaviour, platform performance and communication objectives when developing content.
Professional & Reliable
We are committed to quality, clear communication, confidentiality and timely delivery.
Cost-Effective
We provide professional communication and creative solutions that are accessible to organisations of different sizes.
One Consultancy. Multiple Solutions.
Clients can access strategic communication, PR, content production, branding, publishing and digital solutions through one trusted partner.
Our Team
The people behind the work.
